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Measuring Patients Satisfaction of Service Quality Using Servqual Analysis: C…
Simatupang, ParhimpunanTrinugroho, Denny Hendartono

Increasing of high demand of healthcare service following by improved educational levels among Indonesians has led Indonesia to the new phenomena where at least 400,000 Indonesians seek healthcare …

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1685
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Investigating the impact of service quality towards patient
Nahdi, Fachry SyarifMunaf, Alex

In a tight and competitive health care industry nowadays, so many hospitals especially for-profit oriented type of hospitals continue to push them in upgrading medical care quality to attain organi…

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3019
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