Service quality: expectations, perceptions and satisfaction about service qua…

The purpose of this thesis is to study and analyze expectations and perceptions about service quality in Wall Street English and to research about the role of service quality for creating customer …

Assessing Customer Satisfaction towards PSS of PT. XYZ Using Servqual Approach

NOTES: CD errorrnTodays business competition has become more fierce and inevitable. PT. XYZ, who runs the generator rental business, has a lot of competitors. as one thing that wanted to be achieve…

The Role of Mobile Banking Service Quality towards Customer Satisfaction: a S…

Mobile banking service has a vital role to Indonesian banking nowadays. It is all due to the technology growth and people are demanding more convenience and easy access to their bank account. Many …

Measuring Patients Satisfaction of Service Quality Using Servqual Analysis: C…

Increasing of high demand of healthcare service following by improved educational levels among Indonesians has led Indonesia to the new phenomena where at least 400,000 Indonesians seek healthcare …

The Impact of Assurance and Reliability toward Customer Satisfaction. Case St…

The purpose of this study is to identify the impact of Assurance and Reliability toward Customer Satisfaction to Eaton Bakery & Restaurant, Taman Anggrek Mall. the study was conducted using two out…

Evaluasi kualitas layanan billing information system rumah sakit dengan metod…

Edition

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ISBN/ISSN

2301-4156

Collation

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Series Title

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Call Number

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Evaluasi kualitas layanan billing information system rumah sakit dengan metod…

Edition

-

ISBN/ISSN

2301-4156

Collation

-

Series Title

-

Call Number

-