Analyze and design customer relationship management system requirements in di…
This thesis purpose is to analyze business process and design Customer RelationshiprnManagement System (CRMS) in directorate e-procurement of LKPP based on SoftwarernRequirements Specification, SRS…
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- 921
Improvement of quality control processes in PT. Garuda Maintenance Facility b…
Quality improvement in this thesis is defined to propose Six Sigma to determine the root cause of variations and provide solutions for an Aircraft Engine Maintenance Facility. Variations within the…
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- 1154
Development of standard operation procedures and service catalogue for e-proc…
This thesis project is focuses on developing SOP and Service Catalog for e- procurement service improvement in LKPP. The SOP that is required by LKPP has not been developed yet. It will be used as …
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- 1157
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