This thesis purpose is to analyze business process and design Customer RelationshiprnManagement System (CRMS) in directorate e-procurement of LKPP based on SoftwarernRequirements Specification, SRS…
Quality improvement in this thesis is defined to propose Six Sigma to determine the root cause of variations and provide solutions for an Aircraft Engine Maintenance Facility. Variations within the…
This thesis project is focuses on developing SOP and Service Catalog for e- procurement service improvement in LKPP. The SOP that is required by LKPP has not been developed yet. It will be used as …