Plastic pollution is one of the most concerning issues presently and Indonesia is the second largest plastic waste producer in the world. A substantial part of the plastic waste comes from non-degr…
This research is designed to scale how good self-service check in kiosk accepted by the passenger in Husein Sastranegara airport in Bandung. TAM model are used to make the research models and made …
In the increasingly widespread of digital era today, social media have gained a lot of attention as a socializing as well as marketing platforms. Instagram is one of the social media platforms with…
This research is aimed to determine the impact of perceived organizational support (POS) on service-oriented organizational citizenship behavior (SO-OCB) in Royal Ambarrukmo Hotel Yogyakarta. The m…
The aim of this research is to identify the impact of perceived value on customer loyalty in the case study of GrabFood in Jakarta. Perceived value is measured through customer perceived benefits a…
The financial industry has evolved rapidly from the past ten years. Presently, consumers are spoilt for many options with regards to how they pay like cash, cards, and mobile payments. The emergenc…
Excellence is the absolute prerequisite in fine dining because the prices charged are necessarily high. Therefore, service error/service failure occurrence in fine dining operation is highly tend t…