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Factors influencing customer satisfaction - case study:
Mad Dogs Restaurant
researcher conduct a study to know the factorsrninfluencing customer satisfaction in Mad Dogs restau
Additional Author
mixed material
Swiss German University
2015
the+restaurant+business+is+growing+in+Indonesia+and+it+increase+therncompetition+level+in+restaurant
Analyzing the affect of brand image, service quality, and customer satisfaction toward customer loyalty in premium coffeehouse retailer – case of Starbucks Indonesia in Tangerang area
customer satisfaction toward customer loyaltyrnof Starbucks Indonesia. It determines the strategy in
Additional Author
mixed material
Swiss German University
2015
it+will+be+embedded+in+their+mind.+Customers+might+getrnpositive+experience+when+they+are+satisfied.
Analyzing the influence of tourism product satisfaction towards intention to return. Case study:
Pulau Tidung, Jakarta
the most influential tourism product to affect overall tourism product satisfaction is the food and
Additional Author
mixed material
mou
Swiss German University
2016
2015%29.+The+growth+of+the+tourism+industry+can+also+contribute+to+developing+countries+such+as+Indone
The Effect of service quality towards customer satisfaction and loyalty in Citibank Indonesia
customer satisfaction and customer loyalty. Data were collected from 100 Citi Gold customerrnby usin
Additional Author
mixed material
mou
Swiss German University
2016
customer+satisfaction+and+customer+loyalty+in+the+banking+sector+in+Citibank+Indonesia.+Also+identif
Analysis of efficiency, system quality, information quality, and staff responsiveness, towards customer satisfaction and customer continuance intention in trading company. Case study :
PT. XYZ
and staff responsiveness toionline trading user’s satisfaction and continuance intention in PT XYZ.
Additional Author
mixed material
mou
Swiss German University
2016
system+quality
Factors affecting customer satisfaction in purchase decision:
a case study of train genset 500 KVA in PT. XYZ
availability and service) in customer satisfaction in purchase decision of train genset 500 kva in P
Additional Author
mixed material
mou
Swiss German University
2017
price
Overall Equipment Effectiveness (OEE) through Total Productive Maintenance (TPM) practices
world class manufacturing and customer satisfaction in terms of quality.\"
Additional Author
mixed material
Tangerang
Swiss German University
2017
the+correlation+between+four+pillars+TPM+and+Overall+Equipment+Effectiveness+%28OEE%29+has+been+calculat
Quality of laboratory service , quality of radiology service and doctor service influence patient satisfaction
radiology service and doctor service. And this satisfaction may possibly decrease the number of Indo
Additional Author
mixed material
mou
Swiss German University
2017
radiology+service+and+doctor+service+which+influence+patient+satisfaction.rnMethod+%E2%80%93+Questionnaires+
The Influence of destination decision-making when choosing destination which affect satisfaction and consumer behaviour of the university student in Jakarta:
a case of Bali Island
satisfaction
Additional Author
mixed material
Swiss German University
2017
there+are+many+places+for+holiday+and+Indonesia+is+well+known+as+a+cultural+and+natural+attraction+w
Impact of advertisements on women's self-esteem :
a case study of Mango
since they are more concerned about their body satisfaction
Additional Author
mixed material
mou
Swiss German University
2016
and+what+impact+MANGO+advertisements+have+on+women+with+high+or+low+self-esteem.+66+females+particip