Leadership has been an important aspect in every business industry
As a response to the significant Muslim market growth in Indonesia
This research is aim to see if there is influence of service quality and brand image towards customer loyalty in five stars in Jakarta that implement green practices. In this research there are tw…
Employee satisfaction is important in increasing customer satisfaction indirectly. There are a lot of factors that can affect employee satisfaction itself. In addition
Workplace spirituality has taken people’s attention these past years
Hotel strongly rely on employees to create exceptional customer service to distinguish themselves from other competitors. This dependence on employee shift hotel company focus to have a better care…
Nowadays
Career advancement or job promotion is one of the most important turn of event for employees. Promotion is being affected by many factors that in the end might influencethe management decision for …
The rapid grow of internet in 21st century affect all of activities including marketing activities. The focus of this thesis is to analyze the role of marketing for hotels
The objective of this study is to investigate the impact of moods and emotions on customer’s impulse purchasing behavior. In this context