Analysis of influence of e-service quality on customer satisfaction of Tokopedia website

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Analysis of influence of e-service quality on customer satisfaction of Tokopedia website

data were gathered through distributed questionnaires and will be analyzed by using SPSS. Based on 1 - Personal Name;

The purpose of this research is to find out whether e-service quality has an influence towards customer satisfaction. The methodology used would be multiple regression

Availability

B02322 2322 (Rack Thesis) Available

Detail Information

Series Title: -
Call Number: 2322
Publisher: mou : Swiss German University., 2016
Collation: -
Language: English
ISBN/ISSN: -
Classification: NONE
Content Type: -
Media Type: -
Carrier Type: -
Edition: -
Subject(s): the results show that; E-Service Quality has a cor
Specific Detail Info: -
Statement of Responsibility: and t-test. This study aimed to determine how much influence the E-Service Quality has towards Customer Satisfaction of the Tokopedia website. In this study

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