Analyzing the impact of customer relationship management towards customer satisfaction in Electrolux Indonesia

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Analyzing the impact of customer relationship management towards customer satisfaction in Electrolux Indonesia

the author uses SPSS and AMOS to test the data collected from respondents. By analyzing the impact o - Personal Name;

The purpose of this research is to analyze the impact of Customer Relationship Management toward Customer Satisfaction. CRM plays major role in term of increasing customer satisfaction

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B02191 2191 (Rack Thesis) Available

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Series Title: -
Call Number: 2191
Publisher: mou : Swiss German University., 2016
Collation: -
Language: English
ISBN/ISSN: -
Classification: NONE
Content Type: -
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Statement of Responsibility: especially they’re who live in South Jakarta. To analyze the data that has been gathered from customers’ perception

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