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Customer loyalty and the impacts of service quality: the case study of B.O.R. Coffee Co

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Coffee shop has become one of the rapidly growing businesses. Customer loyalty is determined as the key factor to keep the business ongoing. Some of the benefits of customer loyalty is it keeps the customers return and make the customers would like to recommend other people to try the coffee shop. This research result will show if the dimensions of service quality such as tangible

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Availability

B02596

2596

Library (Rack Thesis)

Available

Detail Information

Series Title

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Call Number

2596

Publisher

: Swiss German University., 2017

Collation

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Language

English

ISBN/ISSN

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Classification

NONE

Content Type

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Media Type

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Carrier Type

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Edition

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Subject(s)

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Specific Detail Info

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Statement of Responsibility

assurance

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