Impact of employee satisfaction toward customer satisfaction in the hotel industry : overview in Hotel X

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Impact of employee satisfaction toward customer satisfaction in the hotel industry : overview in Hotel X

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Employee satisfaction is important in increasing customer satisfaction indirectly. There are a lot of factors that can affect employee satisfaction itself. In addition

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B02585 (Rack Thesis) Available

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Series Title: -
Call Number: 2585
Publisher: : Swiss German University., 2017
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Language: English
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Classification: NONE
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Subject(s): that collected data will be analyzed and compared
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Statement of Responsibility: to determining customer satisfaction also need a couple of factors as an indicator for the standard. This thesis aim is to do further study about the impact of employees satisfaction toward customers

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