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Improving Nanny's Pavillon restaurant business process to reduce the time for ordering system by implementing mobile application ordering system

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Nanny’s Pavillon has a problem in peak hours, which is the long waiting time for ordering system. It causes dissatisfaction for customers that have to wait for a long time. The purpose of this research is to find out whether an information system is able to reduce the ordering time in the restaurant. By using software prototyping methodology, Folet software is created to help the restaurant with the current problem. After that, the software will be tested with User Acceptance Test. To prove the hypothesis, a simulation will be done to check whether an information system is able to solve the problem. After the simulation has been done to 4 samples, the speed multiplier starts from 110.49% up to 431.4%. The formula is created based on from waitress : table ratio. The result proves that the software is able to speed up the ordering process in Nanny’s Pavillon restaurant.rn

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Availability

B02496

(Rack Thesis)

Available

Detail Information

Series Title

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Call Number

2496

Publisher

: Swiss German University., 2017

Collation

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Language

English

ISBN/ISSN

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Classification

NONE

Content Type

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Media Type

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Carrier Type

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Edition

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Subject(s)

IT
Software Development
Restaurant

Specific Detail Info

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