APA Style
Ridwan, Emil, Munaf, Alex. (2005).
Process innovation to increase customer satisfaction in Bank X .
:
Swiss German University.
Chicago Style
Ridwan, Emil, Munaf, Alex.
Process innovation to increase customer satisfaction in Bank X.
:
Swiss German University,
2005.
print.
MLA Style
Ridwan, Emil, Munaf, Alex.
Process innovation to increase customer satisfaction in Bank X.
:
Swiss German University,
2005.
print.
Turabian Style
Ridwan, Emil, Munaf, Alex.
Process innovation to increase customer satisfaction in Bank X.
:
Swiss German University,
2005.
print.