APA Style

Waskita, Egah Sari, Anantadjaya, Samuel P. D.. (2007). Customer satisfaction and business improvement: a case study of Smiley's Cafe . : Swiss German University.

Chicago Style

Waskita, Egah Sari, Anantadjaya, Samuel P. D.. Customer satisfaction and business improvement: a case study of Smiley's Cafe. : Swiss German University, 2007. print.

MLA Style

Waskita, Egah Sari, Anantadjaya, Samuel P. D.. Customer satisfaction and business improvement: a case study of Smiley's Cafe. : Swiss German University, 2007. print.

Turabian Style

Waskita, Egah Sari, Anantadjaya, Samuel P. D.. Customer satisfaction and business improvement: a case study of Smiley's Cafe. : Swiss German University, 2007. print.