APA Style

Suwandi, Irene, Zuardi, Gunawan. (2008). Improving internal business process in fajar timur motor insurance car workshop in order to improve the customers satisfaction and improve the customers relationships . : Swiss German University.

Chicago Style

Suwandi, Irene, Zuardi, Gunawan. Improving internal business process in fajar timur motor insurance car workshop in order to improve the customers satisfaction and improve the customers relationships. : Swiss German University, 2008. print.

MLA Style

Suwandi, Irene, Zuardi, Gunawan. Improving internal business process in fajar timur motor insurance car workshop in order to improve the customers satisfaction and improve the customers relationships. : Swiss German University, 2008. print.

Turabian Style

Suwandi, Irene, Zuardi, Gunawan. Improving internal business process in fajar timur motor insurance car workshop in order to improve the customers satisfaction and improve the customers relationships. : Swiss German University, 2008. print.