APA Style

Tannus, Merlinda, Zuardi, Gunawan. (2009). The study of customer relationship management effectiveness in building brand loyalty . : Swiss German University.

Chicago Style

Tannus, Merlinda, Zuardi, Gunawan. The study of customer relationship management effectiveness in building brand loyalty. : Swiss German University, 2009. print.

MLA Style

Tannus, Merlinda, Zuardi, Gunawan. The study of customer relationship management effectiveness in building brand loyalty. : Swiss German University, 2009. print.

Turabian Style

Tannus, Merlinda, Zuardi, Gunawan. The study of customer relationship management effectiveness in building brand loyalty. : Swiss German University, 2009. print.