APA Style

Rosseno, Wenny, Zainal, Munawaroh. (2009). Analysis of total quality management implementation and its impact on employee performance in hotel operation: a case study at the Ritz-Carlton, Jakarta . : Swiss German University.

Chicago Style

Rosseno, Wenny, Zainal, Munawaroh. Analysis of total quality management implementation and its impact on employee performance in hotel operation: a case study at the Ritz-Carlton, Jakarta. : Swiss German University, 2009. print.

MLA Style

Rosseno, Wenny, Zainal, Munawaroh. Analysis of total quality management implementation and its impact on employee performance in hotel operation: a case study at the Ritz-Carlton, Jakarta. : Swiss German University, 2009. print.

Turabian Style

Rosseno, Wenny, Zainal, Munawaroh. Analysis of total quality management implementation and its impact on employee performance in hotel operation: a case study at the Ritz-Carlton, Jakarta. : Swiss German University, 2009. print.