APA Style

Sofjan, Jonathan, Tobing, Rudy. (2010). Customer satisfaction: the study of customer migration process from the Royal Bank of Scotland PLC to PT. Anz Panin Bank (ANZ) . : Swiss German University.

Chicago Style

Sofjan, Jonathan, Tobing, Rudy. Customer satisfaction: the study of customer migration process from the Royal Bank of Scotland PLC to PT. Anz Panin Bank (ANZ). : Swiss German University, 2010. print.

MLA Style

Sofjan, Jonathan, Tobing, Rudy. Customer satisfaction: the study of customer migration process from the Royal Bank of Scotland PLC to PT. Anz Panin Bank (ANZ). : Swiss German University, 2010. print.

Turabian Style

Sofjan, Jonathan, Tobing, Rudy. Customer satisfaction: the study of customer migration process from the Royal Bank of Scotland PLC to PT. Anz Panin Bank (ANZ). : Swiss German University, 2010. print.