The Effect of customer satisfaction on Restaurant X brand loyalty: case study at Restaurant X in Alam Sutera, Tangerang

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The Effect of customer satisfaction on Restaurant X brand loyalty: case study at Restaurant X in Alam Sutera, Tangerang

Alam Sutera - Personal Name;

The objective of this thesis is to know the effect of customer satisfaction onrnrestaurant X brand loyalty. The growing of restaurant industry is dramaticallyrnincreasing as it is today causing many popping up a wide variety of restaurants inrnIndonesia. The research question is also to know which indicator of customerrnsatisfaction has the most significant effect on brand loyalty.rnThis thesis is designed as a quantitative research which survey

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B01992 (Rack Thesis) Available

Detail Information

Series Title: -
Call Number: 1992
Publisher: : Swiss German University., 2015
Collation: -
Language: English
ISBN/ISSN: -
Classification: NONE
Content Type: -
Media Type: -
Carrier Type: -
Edition: -
Subject(s): Tangerang. Questionnaire which based onrnLikert sc
Specific Detail Info: -
Statement of Responsibility: then distributed to 100 respondents who hadrnexperience in restaurant X

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