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Strategic implementation analysis of ASEAN mutual recognition agreement in hotel industry towards human resources global competitiveness. Case study: Jakarta 5 star hotels

Dwimantika, Citra - Personal Name; Hidayat, Nila K. - Personal Name;

Mutual Recognition Agreement (MRA) is an arrangement of efforts to mutually recognize the competency and qualifications of tourism professionals of ASEAN member countries. It supports the process of trade liberalization in tourism sector as a means to narrow the development gap among ASEAN Member States as well as in fostering mutual understanding and regional stability. The development of ASEAN Common Competency Standards for Tourism Professionals (ACCSTP) project sought to address these issues. Indonesia as a member state of ASEAN participates in the actualization of ACCSTP through competency certification for tourism professionals.rnThis thesis aims to identify the steps taken in the implementation of MRA, benefits, obstacles faced by government, as well as to measure the perception of Jakarta 5 star hotel operators towards MRA. The study uses deductive-evaluative approach, with combination of qualitative and quantitative method. From the research conducted, the implementation of MRA in Indonesia until today has derived a negative perception from 5 star hotel establishments in Jakarta, which must be addressed by the Indonesian government in order to meet the pre-designed plan of MRA Launching in 2014.


Availability
B00995 (wh)Available
Detail Information
Series Title
-
Call Number
995
Publisher
: Swiss German University., 2011
Collation
-
Language
English
ISBN/ISSN
-
Classification
NONE
Content Type
-
Media Type
-
Carrier Type
-
Edition
-
Subject(s)
HTM
Specific Detail Info
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Statement of Responsibility
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