APA Style

Machmud, Firman Edriansyah, Tobing, Rudy. (2012). Analyzing the quality of service by service quality models toward customer satisfaction: a study on asia pulp and paper (app) . : Swiss German University.

Chicago Style

Machmud, Firman Edriansyah, Tobing, Rudy. Analyzing the quality of service by service quality models toward customer satisfaction: a study on asia pulp and paper (app). : Swiss German University, 2012. print.

MLA Style

Machmud, Firman Edriansyah, Tobing, Rudy. Analyzing the quality of service by service quality models toward customer satisfaction: a study on asia pulp and paper (app). : Swiss German University, 2012. print.

Turabian Style

Machmud, Firman Edriansyah, Tobing, Rudy. Analyzing the quality of service by service quality models toward customer satisfaction: a study on asia pulp and paper (app). : Swiss German University, 2012. print.