APA Style

Triananda, Muhammad Pradityo, Halim, Hasniati. (2013). The Impact of CRM strategies on business performance (case study of PT. Body Shop) . : Swiss German University.

Chicago Style

Triananda, Muhammad Pradityo, Halim, Hasniati. The Impact of CRM strategies on business performance (case study of PT. Body Shop). : Swiss German University, 2013. print.

MLA Style

Triananda, Muhammad Pradityo, Halim, Hasniati. The Impact of CRM strategies on business performance (case study of PT. Body Shop). : Swiss German University, 2013. print.

Turabian Style

Triananda, Muhammad Pradityo, Halim, Hasniati. The Impact of CRM strategies on business performance (case study of PT. Body Shop). : Swiss German University, 2013. print.