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Analysis of non-monetary incentive towards employee's performance. Case study: fine dining Restaurants X,Y, and Z in Jakarta

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Incentive is something that motivates an individual to perform an action (Yavuz, 2004). Incentive is the first thing that comes to mind in case of motivating employee in a lot of organizations. Based on Ministry of Tourism and Culture, food and beverage industry is growing each and every year in Jakarta. Performance from the employee is the main key to satisfy the needs of the guests and customers. This research would like to analyse the correlation of non-monetary incentives and employee?s performance in fine dining restaurants in Jakarta. In this research, non- monetary incentives will be classified into three categories which are tangible non monetary incentives, social non-monetary incentives, and job-related non-monetary incentives. This research focuses on surveys of selected three fine dining restaurants in Jakarta. The methodology that used in this research is quantitative methods, with 75 respondents from 3 fine dining restaurants, which are Restaurants X, Y, and Z. As the result found, tangible non-monetary incentives, social non-monetary incentives, and job-related non-monetary incentives has a positive correlation with employee?s performance. Based on the research, job-related non-monetary incentives should be maximized the most to increase the employee's performance.

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Availability

B01438

(wh)

Available

Detail Information

Series Title

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Call Number

1438

Publisher

: Swiss German University., 2013

Collation

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Language

English

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Classification

NONE

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Edition

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Subject(s)

HTM

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