APA Style

Bahalwan, Hannan Hibatullah, Halim, Hasniati, Pasasa, Linus. (2014). The Impact of Customer Retention Strategies and Customer Satisfaction toward Customer Loyalty on Mobile Phone Users in South Jakarta (Case Study of PT. Indosat) . : Swiss German University.

Chicago Style

Bahalwan, Hannan Hibatullah, Halim, Hasniati, Pasasa, Linus. The Impact of Customer Retention Strategies and Customer Satisfaction toward Customer Loyalty on Mobile Phone Users in South Jakarta (Case Study of PT. Indosat). : Swiss German University, 2014. print.

MLA Style

Bahalwan, Hannan Hibatullah, Halim, Hasniati, Pasasa, Linus. The Impact of Customer Retention Strategies and Customer Satisfaction toward Customer Loyalty on Mobile Phone Users in South Jakarta (Case Study of PT. Indosat). : Swiss German University, 2014. print.

Turabian Style

Bahalwan, Hannan Hibatullah, Halim, Hasniati, Pasasa, Linus. The Impact of Customer Retention Strategies and Customer Satisfaction toward Customer Loyalty on Mobile Phone Users in South Jakarta (Case Study of PT. Indosat). : Swiss German University, 2014. print.