APA Style

pemmer, franz, Jaeger, Hans. (2012). The relationship of customer focus and innovation toward customer satisfaction in service companies: a case study of PT Zinkpower Austrindo . : Swiss German University.

Chicago Style

pemmer, franz, Jaeger, Hans. The relationship of customer focus and innovation toward customer satisfaction in service companies: a case study of PT Zinkpower Austrindo. : Swiss German University, 2012. print.

MLA Style

pemmer, franz, Jaeger, Hans. The relationship of customer focus and innovation toward customer satisfaction in service companies: a case study of PT Zinkpower Austrindo. : Swiss German University, 2012. print.

Turabian Style

pemmer, franz, Jaeger, Hans. The relationship of customer focus and innovation toward customer satisfaction in service companies: a case study of PT Zinkpower Austrindo. : Swiss German University, 2012. print.