APA Style

hutasoit, andreas hermanto, Wiryawan, Nizam Jim. (2012). Service quality analysis at PT. XYZ to improve operational quality and performance, creating an innovation strategy in competitive market of 3PL logistics in Jabodetabek area . : Swiss German University.

Chicago Style

hutasoit, andreas hermanto, Wiryawan, Nizam Jim. Service quality analysis at PT. XYZ to improve operational quality and performance, creating an innovation strategy in competitive market of 3PL logistics in Jabodetabek area. : Swiss German University, 2012. print.

MLA Style

hutasoit, andreas hermanto, Wiryawan, Nizam Jim. Service quality analysis at PT. XYZ to improve operational quality and performance, creating an innovation strategy in competitive market of 3PL logistics in Jabodetabek area. : Swiss German University, 2012. print.

Turabian Style

hutasoit, andreas hermanto, Wiryawan, Nizam Jim. Service quality analysis at PT. XYZ to improve operational quality and performance, creating an innovation strategy in competitive market of 3PL logistics in Jabodetabek area. : Swiss German University, 2012. print.