APA Style

qohar, abdul, Sjarief, Rachman. (2011). Relationship of customer focus and continual improvement toward customer satisfaction for ISO 9001 certified companies in Jabodetabek: a case study of PT TUV Rheinland Indonesia customers . : Swiss German University.

Chicago Style

qohar, abdul, Sjarief, Rachman. Relationship of customer focus and continual improvement toward customer satisfaction for ISO 9001 certified companies in Jabodetabek: a case study of PT TUV Rheinland Indonesia customers. : Swiss German University, 2011. print.

MLA Style

qohar, abdul, Sjarief, Rachman. Relationship of customer focus and continual improvement toward customer satisfaction for ISO 9001 certified companies in Jabodetabek: a case study of PT TUV Rheinland Indonesia customers. : Swiss German University, 2011. print.

Turabian Style

qohar, abdul, Sjarief, Rachman. Relationship of customer focus and continual improvement toward customer satisfaction for ISO 9001 certified companies in Jabodetabek: a case study of PT TUV Rheinland Indonesia customers. : Swiss German University, 2011. print.