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Analysis of revenue and claim performance of PT Asuransi Allianz Utama Indonesia among market of general insurance and competitors to achieve more profitable business and leading position

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This thesis is to study and analyze revenue and claim performance of asuransirnAllianz utama indonesia among some competitors and relative to market itself forrnPeriod 2005-2009. The study and analysis based on financial data from year 2005-rn2009 and result of questionnaire distributed to allianz customers. Box plot and bcgrnMatrix are used to analyze the financial data, while result of questionnaire isrnAnalyzed by structural equation modeling (sem). Allianz should keep leading onrnRevenue portfolio and profit for ?Engineering?. More marketing strategy and initiativesrnOn product development should be designed for category ?Others? Business tornPenetrate into market, which shows trend of good claim performance. ?Fire? Andrn?Motor Vehicle? Should be always improved, while keep on watching and monitoringrnThe claim performance. Market share of ?Marine? Should be also improved by morernSelective on business acceptance. For services, particularly allianz should improvernTat for policy delivery and claim payment.

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M00193

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Available

Detail Information

Series Title

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Call Number

193

Publisher

: Swiss German University., 2011

Collation

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Language

English

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Classification

NONE

Content Type

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Media Type

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Carrier Type

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Edition

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Subject(s)

MBA

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