Book

Managing quality service in hospitality : how organizations achieve excellence in the guest experien

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Description Not Available

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Availability

14/00012	647.62 For m(2)	(Rack 6)	Available
12/00067	647.62 For m	(Rack 6)	Available
15/00025	647.62 For m(3)	Library (Rack 9)	Available
15/00026	647.62 For m(4)	Library (Rack 9)	Available

Detail Information

Series Title

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Call Number

647.62 For m

Publisher

New York : Cengage., 2011

Collation

xxvii, 516 p. : ill. ; 26 cm.

Language

English

ISBN/ISSN

9781111307738

Classification

647.62

Content Type

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Media Type

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Carrier Type

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Edition

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Subject(s)

htm-2012-2
Hospitality industry - Management
Hospitality industry - Quality control
Hospitality industry -

Specific Detail Info

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Statement of Responsibility

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Other version/related

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