APA Style
Schonberger, Richard J.. (1991).
Operations management : improving customer service .
Boston:
McGraw-Hill Irwin.
Chicago Style
Schonberger, Richard J..
Operations management : improving customer service.
Boston:
McGraw-Hill Irwin,
1991.
Book.
MLA Style
Schonberger, Richard J..
Operations management : improving customer service.
Boston:
McGraw-Hill Irwin,
1991.
Book.
Turabian Style
Schonberger, Richard J..
Operations management : improving customer service.
Boston:
McGraw-Hill Irwin,
1991.
Book.