APA Style

Eliason, Frank. (2012). At your service : how to attract new customers, increase sales, and grow your business using simple customer service techniques . Hoboken: John Wiley.

Chicago Style

Eliason, Frank. At your service : how to attract new customers, increase sales, and grow your business using simple customer service techniques. Hoboken: John Wiley, 2012. Book.

MLA Style

Eliason, Frank. At your service : how to attract new customers, increase sales, and grow your business using simple customer service techniques. Hoboken: John Wiley, 2012. Book.

Turabian Style

Eliason, Frank. At your service : how to attract new customers, increase sales, and grow your business using simple customer service techniques. Hoboken: John Wiley, 2012. Book.