APA Style

Anantadjaya, Samuel P. D., Waskita, Egah Sari. (2007). Customer satisfaction and business improvement: a case study of Smiley's Cafe . : Swiss German University.

Chicago Style

Anantadjaya, Samuel P. D., Waskita, Egah Sari. Customer satisfaction and business improvement: a case study of Smiley's Cafe. : Swiss German University, 2007. print.

MLA Style

Anantadjaya, Samuel P. D., Waskita, Egah Sari. Customer satisfaction and business improvement: a case study of Smiley's Cafe. : Swiss German University, 2007. print.

Turabian Style

Anantadjaya, Samuel P. D., Waskita, Egah Sari. Customer satisfaction and business improvement: a case study of Smiley's Cafe. : Swiss German University, 2007. print.