APA Style

Sjafei, Netta J., Halim, Christina. (2009). Analysis of customer satisfaction and strategies to increase customer satisfaction in Ciputra Mall . : Swiss German University.

Chicago Style

Sjafei, Netta J., Halim, Christina. Analysis of customer satisfaction and strategies to increase customer satisfaction in Ciputra Mall. : Swiss German University, 2009. print.

MLA Style

Sjafei, Netta J., Halim, Christina. Analysis of customer satisfaction and strategies to increase customer satisfaction in Ciputra Mall. : Swiss German University, 2009. print.

Turabian Style

Sjafei, Netta J., Halim, Christina. Analysis of customer satisfaction and strategies to increase customer satisfaction in Ciputra Mall. : Swiss German University, 2009. print.