APA Style

Tobing, Rudy, Sofjan, Jonathan. (2010). Customer satisfaction: the study of customer migration process from the Royal Bank of Scotland PLC to PT. Anz Panin Bank (ANZ) . : Swiss German University.

Chicago Style

Tobing, Rudy, Sofjan, Jonathan. Customer satisfaction: the study of customer migration process from the Royal Bank of Scotland PLC to PT. Anz Panin Bank (ANZ). : Swiss German University, 2010. print.

MLA Style

Tobing, Rudy, Sofjan, Jonathan. Customer satisfaction: the study of customer migration process from the Royal Bank of Scotland PLC to PT. Anz Panin Bank (ANZ). : Swiss German University, 2010. print.

Turabian Style

Tobing, Rudy, Sofjan, Jonathan. Customer satisfaction: the study of customer migration process from the Royal Bank of Scotland PLC to PT. Anz Panin Bank (ANZ). : Swiss German University, 2010. print.