APA Style

Jaeger, Hans, pemmer, franz. (2012). The relationship of customer focus and innovation toward customer satisfaction in service companies: a case study of PT Zinkpower Austrindo . : Swiss German University.

Chicago Style

Jaeger, Hans, pemmer, franz. The relationship of customer focus and innovation toward customer satisfaction in service companies: a case study of PT Zinkpower Austrindo. : Swiss German University, 2012. print.

MLA Style

Jaeger, Hans, pemmer, franz. The relationship of customer focus and innovation toward customer satisfaction in service companies: a case study of PT Zinkpower Austrindo. : Swiss German University, 2012. print.

Turabian Style

Jaeger, Hans, pemmer, franz. The relationship of customer focus and innovation toward customer satisfaction in service companies: a case study of PT Zinkpower Austrindo. : Swiss German University, 2012. print.