APA Style

Wiryawan, Nizam Jim, hutasoit, andreas hermanto. (2012). Service quality analysis at PT. XYZ to improve operational quality and performance, creating an innovation strategy in competitive market of 3PL logistics in Jabodetabek area . : Swiss German University.

Chicago Style

Wiryawan, Nizam Jim, hutasoit, andreas hermanto. Service quality analysis at PT. XYZ to improve operational quality and performance, creating an innovation strategy in competitive market of 3PL logistics in Jabodetabek area. : Swiss German University, 2012. print.

MLA Style

Wiryawan, Nizam Jim, hutasoit, andreas hermanto. Service quality analysis at PT. XYZ to improve operational quality and performance, creating an innovation strategy in competitive market of 3PL logistics in Jabodetabek area. : Swiss German University, 2012. print.

Turabian Style

Wiryawan, Nizam Jim, hutasoit, andreas hermanto. Service quality analysis at PT. XYZ to improve operational quality and performance, creating an innovation strategy in competitive market of 3PL logistics in Jabodetabek area. : Swiss German University, 2012. print.