APA Style

Wiryawan, Nizam Jim, dananjaya, i gusti bagus agung. (2013). Analysis of the influence of relationship marketing tactics implemented by Citibank Indonesia to create relationship quality on customer trust, satisfaction, switching cost and their implications toward citibank indonesia credit card customer loyalty . : Swiss German University.

Chicago Style

Wiryawan, Nizam Jim, dananjaya, i gusti bagus agung. Analysis of the influence of relationship marketing tactics implemented by Citibank Indonesia to create relationship quality on customer trust, satisfaction, switching cost and their implications toward citibank indonesia credit card customer loyalty. : Swiss German University, 2013. print.

MLA Style

Wiryawan, Nizam Jim, dananjaya, i gusti bagus agung. Analysis of the influence of relationship marketing tactics implemented by Citibank Indonesia to create relationship quality on customer trust, satisfaction, switching cost and their implications toward citibank indonesia credit card customer loyalty. : Swiss German University, 2013. print.

Turabian Style

Wiryawan, Nizam Jim, dananjaya, i gusti bagus agung. Analysis of the influence of relationship marketing tactics implemented by Citibank Indonesia to create relationship quality on customer trust, satisfaction, switching cost and their implications toward citibank indonesia credit card customer loyalty. : Swiss German University, 2013. print.