APA Style
Ford, Robert C.. (2000).
Managing the guest experience in hospitality .
New York:
Thomson.
Chicago Style
Ford, Robert C..
Managing the guest experience in hospitality.
New York:
Thomson,
2000.
Book.
MLA Style
Ford, Robert C..
Managing the guest experience in hospitality.
New York:
Thomson,
2000.
Book.
Turabian Style
Ford, Robert C..
Managing the guest experience in hospitality.
New York:
Thomson,
2000.
Book.