APA Style

Buttle, Francis, Maklan, Stan. (2015). Customer relationship management : concepts and technologies (3). New York: Routledge.

Chicago Style

Buttle, Francis, Maklan, Stan. Customer relationship management : concepts and technologies. 3 New York: Routledge, 2015. Book.

MLA Style

Buttle, Francis, Maklan, Stan. Customer relationship management : concepts and technologies. 3 New York: Routledge, 2015. Book.

Turabian Style

Buttle, Francis, Maklan, Stan. Customer relationship management : concepts and technologies. 3 New York: Routledge, 2015. Book.