APA Style
Tjiptono, Fandy. (2007).
Service, quality & satisfaction (2).
Yogyakarta:
ANDI.
Chicago Style
Tjiptono, Fandy.
Service, quality & satisfaction.
2
Yogyakarta:
ANDI,
2007.
Book.
MLA Style
Tjiptono, Fandy.
Service, quality & satisfaction.
2
Yogyakarta:
ANDI,
2007.
Book.
Turabian Style
Tjiptono, Fandy.
Service, quality & satisfaction.
2
Yogyakarta:
ANDI,
2007.
Book.