APA Style

DeVrye, Catherine. (2001). Good service is good business : 7 strategi sederhana menuju sukses . Jakarta: Gramedia Pustaka Utama.

Chicago Style

DeVrye, Catherine. Good service is good business : 7 strategi sederhana menuju sukses. Jakarta: Gramedia Pustaka Utama, 2001. Book.

MLA Style

DeVrye, Catherine. Good service is good business : 7 strategi sederhana menuju sukses. Jakarta: Gramedia Pustaka Utama, 2001. Book.

Turabian Style

DeVrye, Catherine. Good service is good business : 7 strategi sederhana menuju sukses. Jakarta: Gramedia Pustaka Utama, 2001. Book.