APA Style

Foster, Timothy R V. (2001). How to be better at... customer care : memberi perhatian kepada pelanggan . Jakarta: Elex Media Komputindo.

Chicago Style

Foster, Timothy R V. How to be better at... customer care : memberi perhatian kepada pelanggan. Jakarta: Elex Media Komputindo, 2001. Book.

MLA Style

Foster, Timothy R V. How to be better at... customer care : memberi perhatian kepada pelanggan. Jakarta: Elex Media Komputindo, 2001. Book.

Turabian Style

Foster, Timothy R V. How to be better at... customer care : memberi perhatian kepada pelanggan. Jakarta: Elex Media Komputindo, 2001. Book.