APA Style

Summers, Donna C.S.. (2005). Quality management : creating and sustaining organizational effectiveness . New Jersey: Pearson Prentice Hall.

Chicago Style

Summers, Donna C.S.. Quality management : creating and sustaining organizational effectiveness. New Jersey: Pearson Prentice Hall, 2005. Book.

MLA Style

Summers, Donna C.S.. Quality management : creating and sustaining organizational effectiveness. New Jersey: Pearson Prentice Hall, 2005. Book.

Turabian Style

Summers, Donna C.S.. Quality management : creating and sustaining organizational effectiveness. New Jersey: Pearson Prentice Hall, 2005. Book.