APA Style

Chang, Zeph Yun. (1996). The Quest for global quality : a manifestation of total quality management by Singapore Airlines . [s.l.]: Addison-Wesley.

Chicago Style

Chang, Zeph Yun. The Quest for global quality : a manifestation of total quality management by Singapore Airlines. [s.l.]: Addison-Wesley, 1996. Book.

MLA Style

Chang, Zeph Yun. The Quest for global quality : a manifestation of total quality management by Singapore Airlines. [s.l.]: Addison-Wesley, 1996. Book.

Turabian Style

Chang, Zeph Yun. The Quest for global quality : a manifestation of total quality management by Singapore Airlines. [s.l.]: Addison-Wesley, 1996. Book.