APA Style

Ury, William. (1991). Getting past no negotiating with difficult people . New York: Bantam Books.

Chicago Style

Ury, William. Getting past no negotiating with difficult people. New York: Bantam Books, 1991. Book.

MLA Style

Ury, William. Getting past no negotiating with difficult people. New York: Bantam Books, 1991. Book.

Turabian Style

Ury, William. Getting past no negotiating with difficult people. New York: Bantam Books, 1991. Book.