APA Style

Creech, Bill. (1995). The Five pillars of TQM How to make total quality management work for you (2). New York: Truman Talley.

Chicago Style

Creech, Bill. The Five pillars of TQM How to make total quality management work for you. 2 New York: Truman Talley, 1995. Book.

MLA Style

Creech, Bill. The Five pillars of TQM How to make total quality management work for you. 2 New York: Truman Talley, 1995. Book.

Turabian Style

Creech, Bill. The Five pillars of TQM How to make total quality management work for you. 2 New York: Truman Talley, 1995. Book.