APA Style

Harvard Business Review Press,. (2016). Difficult conversations: craft a clear message, manage emotions, focus on a solution . Massachusetts: Harvard Business Review.

Chicago Style

Harvard Business Review Press,. Difficult conversations: craft a clear message, manage emotions, focus on a solution. Massachusetts: Harvard Business Review, 2016. Book.

MLA Style

Harvard Business Review Press,. Difficult conversations: craft a clear message, manage emotions, focus on a solution. Massachusetts: Harvard Business Review, 2016. Book.

Turabian Style

Harvard Business Review Press,. Difficult conversations: craft a clear message, manage emotions, focus on a solution. Massachusetts: Harvard Business Review, 2016. Book.