Service quality definition and ICT governance orientation of online business licensing services (OBLS) in Indonesia
Online Business Licensing Services (OBLS) has been selected as our terminology to name e-Government services (not necessarily in form of one single portal) particularly dealing with business licensing and related information providing. Indonesian National Single Window for Investment (NSWI) and SPIPISE (Electronic System for Investment Licensing and Information Delivering) are two main platforms of services having the intention to provide OBLS across Indonesia. Aligning OBLS with Open Government concepts
M00352 | 352 | (Rack Thesis) | Available |
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