Correlation between employee participation and employee satisfaction - case study of coca cola bottling company
Previous studies of the relationship between employee participation in decision making and job satisfaction have conceptualized degree of participation as the number of decisions one influences (scope). To explore another dimension of participation--degree of influence--a model was used which emphasizes the balance between how much influence individuals have on the job and the amount they would like to have. Employees from The Coca Cola Bottling Company were surveyed. Results showed that the more influence employees felt they had, the more satisfied they were with their job. Individuals at an equilibrium state of balance were found to report the highest degree of job satisfaction. The larger the discrepancy between desired and available influences, the lower the reported job satisfaction. The present study suggests that a match between the individual's desire for participation and the permitted participation will lead to the most positive reactions to the job.
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