The implementation of ticket management system to improve it services at swiss german universty

Search by :

ALL Author Subject ISBN/ISSN Advanced Search

Last search:

The implementation of ticket management system to improve it services at swiss german universty

Yesika, Anastasia - Personal Name; Ipung, Heru Purnomo - Personal Name;

Swiss German University need to be able to provide good and documented services within their own. For accomplish that they will need to rely on Information Technology. Therefore SGU need a good IT service management system, which currently being seen not too crucial to SGU business activity. This condition can be seen that SGU still using semi manual business activities. The purpose of this research is to seek opportunity for services improvement. In this research the targeted service improvement is Information System Service department. Proposed solution is using Ticket Management System to record and increase performance of provided services

Availability

B00935 (wh) Available

Detail Information

Series Title: -
Call Number: 935
Publisher: : Swiss German University., 2011
Collation: -
Language: English
ISBN/ISSN: -
Classification: NONE
Content Type: -
Media Type: -
Carrier Type: -
Edition: -
Subject(s): IT
Specific Detail Info: -
Statement of Responsibility: -

Other version/related

No other version available

File Attachment

No Data

Comments

You must be logged in to post a comment