Comparison analysis between expatriate and local manager's leadership style toward employee's job satisfaction level in 5-star hotel
There are an increasing number of hotels in Bali which affect the growing number of expatriates working in hotel industry from managerial level. This research attempts to identify what kind of leadership style is implemented by expatriate and local managers and how it impacts the level of job satisfaction of the employees. The methods used were qualitative which identifies the leadership style of expatriate and local manager. The data gained from primary data was obtained from in-depth interviews and quantitative method was used to compare the level of job satisfaction that is impacted by the implemented leadership style of which is secondary data obtained from questionnaire. The results found that there is no difference impact in employee's job satisfaction. The two leadership styles implemented by expatriate and local managers give a high number, but democratic leadership style which implemented by expatriate manager creates lower level of job satisfaction than democratic leadership style implemented by local manager. So, it is recommended to the expatriate and local managers to implement paternalistic leadership style in order to create a higher level of job satisfaction, especially in Bali.
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